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Public offer of online store «Maison Kaleidoscope»
  1. TERMS AND DEFINITIONS
    1. In this offer, unless the context requires otherwise, the following terms have the following meanings and are its integral part: Seller - IE "Kombarova E.P." Buyer - any competent individual who accepts a public offer on the terms of this offer, places orders and purchases goods from IE Kombarova EP, which are presented on the website www.maisonkaleidoscope.com, for their personal, domestic and other needs, not related to entrepreneurial activities. Online store - the official online store of the Seller IP Kombarova EP, located at the Internet address www.maisonkaleidoscope.com. Under this agreement, the concepts of Online Store and Shop, as well as the Internet address www.maisonkaleidoscope.com and derivatives from www.maisonkaleidoscope.com are equivalent and are interpreted authentically, according to the context of the offer. Goods - an object (item of clothing, accessory or other material value) presented for sale on the Site. Order - an appropriately executed and placed order of the Customer (the corresponding fields on the website in the "Basket", "ordering" sections are filled out), addressed to the Seller, for the sale and delivery of the goods selected on the Website to the address indicated by the Customer.
  2. GENERAL PROVISIONS
    1. This public Offer (hereinafter referred to as the "Contract") is the official offer of IE "Kombarova EP" to any individual who has the legal capacity and the necessary authority to conclude a contract of sale of the Goods with IP "Kombarova EP" defined in this offer and contains all the essential conditions of the contract.
    2. Relations in the field of consumer protection are regulated by the Civil Code of the Russian Federation, the Law "On Protection of Consumer Rights", the Decree of the Government of the Russian Federation "On the Approval of the Rules for the Sale of Goods by Remote Method" and other federal laws and legal acts of the Russian Federation adopted in accordance with it.
    3. The seller has the right to change these Terms without prior notice. Changes to the Terms come into force after their publication on the Site and apply to any Order made after publication.
    4. Placing an order on the Site, placing an Order by phone, as well as completing a subscription and registration implies familiarizing the Client with these Terms, their understanding, mandatory consent and acceptance.
    5. All textual information and graphic images of goods posted on the Site are the property of the Seller or its counterparties. Viewing information or printing pages of the Site is allowed only for personal use.
  3. SUBJECT OF THE AGREEMENT AND PRICE OF GOODS
    1. The seller transfers, and the buyer accepts and pays for the goods under the conditions specified in this contract. The ownership of the Ordered Goods passes to the Buyer from the moment of actual transfer of the Goods to the Buyer and payment by the latter of the full cost of the Goods. The risk of his accidental loss or damage to the Goods passes to the Buyer from the moment of the actual transfer of the Goods to the Buyer.
    2. Prices for the Goods are determined by the Seller in an unilateral indisputable manner and are indicated on the pages of the online store located at the Internet address: www.maisonkaleidoscope.com.
    3. The price of the goods is indicated in rubles of the Russian Federation.
    4. The proposal to conclude a contract for a specific product is valid for the duration of the goods on the seller's website, subject to the availability of the goods in the seller's warehouse.
  4. MOMENT OF THE CONCLUSION OF THE AGREEMENT
    1. The text of this Agreement is a public offer (in accordance with Article 435 and part 2 of Article 437 of the Civil Code of the Russian Federation).
    2. An agreement concluded on the basis of acceptance by the Buyer of this offer is an accession agreement to which the Buyer joins without any exceptions and / or reservations.
    3. The fact of placing the order by the Buyer is an unconditional fact of acceptance by the Buyer of the terms of this Agreement. The Buyer who purchased the goods in the Seller's online store (who placed the order for the goods) is considered as a person who entered into a relationship with the Seller on the terms of this Agreement.
  5. RIGHTS AND OBLIGATIONS OF THE PARTIES
    1. Seller agrees:
      1. From the moment of conclusion of this Agreement, to fully ensure all obligations to the Buyer in accordance with the terms of this agreement and applicable law. The Seller reserves the right to default on obligations under the Agreement in case of force majeure circumstances specified in clause 9 of this Agreement.
      2. Process the personal data of the Buyer and ensure their confidentiality in the manner prescribed by applicable law.
    2. The seller has the right:
      1. Modify this Agreement, Product Prices and Tariffs for related services, methods and terms of payment and delivery of goods unilaterally by placing them on the pages of the online store located at the Internet address: www.maisonkaleidoscope.com. All changes take effect immediately after publication, and are considered communicated to the Buyer from the moment of such publication.
      2. Record telephone conversations with the Buyer. In accordance with paragraph 4 of Art. 16 of the Federal Law "On Information, Information Technologies and the Protection of Information", the Seller undertakes to: prevent attempts of unauthorized access to information and / or transfer it to persons not directly related to the execution of Orders; timely detect and suppress such facts.
      3. Without agreement with the Buyer, transfer your rights and obligations to fulfill the Agreement to third parties.
    3. The buyer agrees:
      1. Prior to concluding the Agreement, familiarize yourself with the contents and terms of the Agreement, the prices of the Goods offered by the Seller in the online store www.maisonkaleidoscope.com.
      2. To place Orders, the Client needs to enter his data and place an order on his own or with the help of a customer service specialist in the ways available to customers.
      3. In fulfillment by the Seller of its obligations to the Buyer, the latter must provide all the necessary data that uniquely identifies him as a buyer, and sufficient to deliver the Goods ordered by the Buyer to him.
      4. Pay for the ordered Goods and their delivery on the terms of this contract.
      5. To avoid disputes, when placing an order, familiarize yourself with the information offered by the Seller on its website, in particular, but not limited to, the sections: Buying Guide, Payment, Delivery, Free Returns, Privacy Policy.
      6. Do not use goods ordered on the website for entrepreneurial purposes.
  6. ACCEPTANCE OF THE ORDER
    1. After placing the Order, the Client receives information on the composition of his Order at the indicated email address, indicating the cost of goods, address and cost of delivery.
    2. The order is considered accepted for execution after the Client receives an electronic message to the email address specified in the registration form, confirming the acceptance of the Order and / or after the message on the creation of the Order with its number is displayed on the website page.
    3. The Seller reserves the right to cancel the Customer's Application at the stage of confirmation of the Application.
    4. The Seller reserves the right to coordinate the data of the Order with the Customer by phone. If it is not possible to contact the Client within 14 (fourteen) days, the order made by the client is canceled, and if the Client has made an advance payment, the money will be returned by the Seller at the bank details from which the payment was made.
    5. After placing the Order, the Buyer is provided with information about the date of delivery of the Order to the Client. The indicated date depends on the availability of the ordered Goods at the Seller's warehouse and the time required for processing and delivery of the Order.
  7. DELIVERY OF GOODS
    1. The client agrees to accept the order at the agreed delivery time. The delivered goods are transferred to the Client, and in the absence thereof, to any person who has presented an order confirmation or other document confirming the delivery of the goods.
    2. The buyer can pickup from the seller's store.
    3. The seller tries to comply with the agreed delivery dates as much as possible. The seller is not responsible for possible delays in delivery due to unforeseen circumstances that occurred not through the fault of the seller, which could not be foreseen.
    4. The Customer has the right to refuse all goods ordered or individual items (provided that the Order has not been handed over for delivery to the courier service) at any time prior to its transfer to the Customer (signing of shipping documents), and after delivery of the goods - within 14 days.
    5. Ownership of the Goods, the risk of their accidental death or damage passes to the Client at the time of acceptance of the Goods from the representative of the courier service. Confirmation of the transfer of ownership of the Goods is the Customer's signature on the invoice issued by the Seller or courier service.
    6. At the same time as the Product, the Seller submits a return form with information about the return period and a memo for the care of the Goods.
    7. For Customers from non-CIS countries, the Seller sends the order excluding taxes and duties of the Buyer's country of residence. Shipping costs do not include taxes and duties.
  8. TERMS OF RETURN AND EXCHANGE OF GOODS
    1. The buyer has the right to refuse the ordered goods without giving a reason at any time before receiving it, and also after receiving it - within 14 calendar days.
    2. The buyer has the right to exchange the goods if he did not fit in shape, dimensions, style, color, size or configuration. The exchange period is 14 days, not including the day of purchase. Return or exchange of goods is possible when: its presentation (packaging, seals, labels), consumer properties are preserved, the completeness of the goods is preserved, as well as a document confirming the fact and conditions of purchase of the specified goods (commodity or cash receipt).
    3. To arrange the return of the Goods of good quality (including due to their exchange), Clint agrees to carefully pack the Goods (with all components and a full set of accessories specified in the technical documentation for the Goods) and attach the following documents:
      • Return form;
      • A copy of the passport (or other identification document);
      • A copy of the payment receipt.
    4. The procedure for returning goods of inadequate quality is carried out by the method specified in clause
    5. The return application must indicate which defect contains the goods returned by the Buyer.
    6. Ways to return the ordered goods:
      • Return the goods through the delivery service;
      • Return the goods yourself through any courier company.
    7. Claims for the return of the sum of money paid for the goods must be satisfied within 10 days from the date of the presentation of the corresponding demand (Article 22 of the Law of the Russian Federation "On Protection of Consumer Rights"). In case of return of goods of inadequate quality, the Buyer will be returned the cost of the goods along with the cost of delivery.
  9. PAYMENT METHODS
    1. The buyer can make payment in the following ways:
      • Upon receipt of an order in Moscow within the Moscow Ring Road in cash or by card to a courier;
      • Online payment on the site;
    2. More detailed information on methods of payment for goods is contained in the sections of the site "Payment" and "Delivery".
  10. FORCE MAJEURE
    1. Any of the Parties shall be exempted from liability for full or partial non-fulfillment of its obligations under this Agreement if this non-fulfillment was caused by force majeure circumstances arising after the signing of this Agreement. "Force Majeure" means extraordinary events or circumstances that such a Party could not have foreseen or prevented by the means available to it. Such extraordinary events or circumstances include, in particular: strikes, floods, fires, earthquakes and other natural disasters, wars, military operations, actions of Russian or foreign government bodies, as well as any other circumstances beyond the reasonable control of any of the Parties . Changes to the current legislation or regulations directly or indirectly affecting any of the Parties are not considered as Force Majeure circumstances, however, if such changes are made that do not allow either Party to fulfill any of its obligations under this Agreement, The Parties are obliged to immediately take a decision on the working procedure to eliminate this problem in order to ensure that the Parties continue to implement this Agreement.
  11. PRIVACY
    1. When returning the Goods for the transfer of funds by the Seller, the Client provides passport data and bank card data. The seller is entitled to use this information to fulfill his obligations to the client. Seller acknowledges the importance of confidentiality of the personal information provided by the Customer. By submitting personal data to the Seller, the Client agrees to the Seller processing it, including for fulfilling his obligations to the Client as part of this offer, the seller promoting goods and services by sending advertising and informational mailings, conducting electronic and sms surveys, conducting contests and other promotions among customers, analysis of the results of marketing campaigns, customer support, conducting statistical studies, organizing the delivery of goods, monitoring satisfaction with ientov quality of provided services by the Seller. Persons visiting the site, as well as Customers, agree that the Seller may entrust the processing of personal data (including, but not limited to, the date of birth, to fulfill obligations to the Client, as well as to conduct marketing research, generate analytical reports and other marketing actions) email address, information about accounts on social networks, information about purchase histories, information about interests) to third parties on the basis of an agreement concluded with such persons, subject to ebovany of Russian legislation on personal data privacy and security of personal data during their processing. The processing of personal data is understood to mean any action performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (including transfer to third parties) persons, not excluding cross-border transfer, if the need arose during the performance of obligations), depersonalization, blocking, deletion, destruction of personal data. The seller has the ability to process personal data, including by sending advertising correspondence to the client to the specified mailing address, making phone calls, sending sms messages, messages via Internet messengers, as well as sending advertising emails to the email address indicated by the client. The client may refuse to receive newsletters, from receiving advertising and other information without explaining the reasons in one of the following ways:
      • A client can select or unsubscribe from the newsletter by clicking the "unsubscribe" button in the email;
      • The client can contact the Seller's Customer Service by phone indicated on the website on the website www.maisonkaleidoscope.com in the "Contact Us" section.
    2. Seller agrees not to disclose information received from the Client. It is not considered a violation that the Seller provides information to agents and third parties acting on the basis of an agreement with the Seller to fulfill obligations to the client.
    3. The Buyer agrees and permits the Operator and the Operator's counterparties to process the Buyer's personal data using automated database management systems, as well as other software tools specially developed on behalf of the Operator.
    4. The Buyer has the right to request from the Operator full information about his personal data, their processing and use, as well as demand the exclusion or correction / addition of incorrect or incomplete personal data.
    5. The seller is entitled to record telephone conversations with the Client. In this case, the Seller undertakes: to prevent attempts of unauthorized access to information obtained during telephone conversations, and / or its transfer to third parties not directly related to the execution of Orders, in accordance with paragraph 4 of Art. 16 of the Federal Law "On Information, Information Technologies and Information Protection".
  12. RESPONSIBILITY OF THE PARTIES
    1. For non-fulfillment or improper fulfillment of the terms of this Agreement, the Parties shall be liable in accordance with the legislation of the Russian Federation.
    2. All textual information and graphic images posted in the online store www.maisonkaleidoscope.com have a legal copyright holder, illegal use of this information and images is prosecuted in accordance with the current legislation of the Russian Federation.
  13. OTHER CONDITIONS
    1. All disputes related to non-performance, or improper performance of their obligations under this agreement, the parties will try to resolve during negotiations.
    2. In case of failure to reach agreement during negotiations, disputes will be resolved in a judicial proceeding in accordance with the current legislation of the Russian Federation.