We value our reputation and aim at high quality of our service, therefore, we are always ready to meet your needs and solve any arising problems through negotiations and dialogue. First of all, we offer you to adjust and correct the item. Before sending an order, all our items are examined thoroughly. However, if you find a defect we will bear the cost of product adjustment, its replacement with a similar item or refund.
To avoid controversial situations, we encourage you to contact us and ask any questions before placing an order.
An item of inadequate quality that cannot fulfill its functions should be returned with original labels and in undamaged packaging. In this case we will bear all transportation expenses.
Return of goods is performed after sending a filled in request form to email@example.com and providing a sales receipt that confirms the fact of purchase and its conditions. Refund is made to the bank account specified in your request. Refund period is 10 days from the date of arrival of an item to the warehouse. Please pay attention that transfer period depends on the bank in which your current account is located.